Pricerunner Buyer Protection

When you shop with us, you are covered by the PriceRunner Buyer Protection. This means that your purchase is protected up to £ 5,000 if problems arise in connection with your purchase. The Buyer Protection scheme costs nothing and applies to all registered PriceRunner members.

If you are not already a PriceRunner member but visited us via their site, you can, within one hour of your purchase, complete your registration. It costs nothing and takes less than three minutes – and then your purchase will be protected! Sign up today for your Buyer Protection

In order for the Buyer Protection to apply, the order must be addressed to you personally. You are entitled to compensation if things go wrong; for example, the product is broken, an individual product is missing on delivery, the product is faulty or the goods are not delivered.

Compensation is only payable for purchase costs, shipping costs and any direct financial damage you have suffered as a customer. No compensation is paid for any other direct or indirect costs, depreciation or loss of revenue.

For full user conditions and a list of exempt categories, please visit the PriceRunner website.